| PRIVACY POLICY & TERMS AND CONDITIONS |
Privacy Policy
We are committed to protecting the privacy of our customers. We do not sell, rent or loan or reveal any identifiable information at the individual level regarding our customer to any third party. The information that you give is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalised shopping experience. When you purchase products from us or register with us for our services, you have the option of receiving newsletters via e-mails regarding product updates and about special offers. Your account information is protected by a username and password so that you can only have access to this personal information. Please use the log out link once you are done using our services, this is to ensure that the others cannot access your personal information.
Return And Exchange
We always look forward to give you the best of products at the best prices as we wish to have long term relations with you as our regular customer. However if due to some unforeseen reasons you require the return of the product then the following terms will be applicable for a mutually consented return. The details of the products or product specifications (for instance weight, color, fabric, details etc.) are given along with the image in the detailed product info section. The product displays are only fairly approximate values. In case of products having intricate handwork, there may be slight variation in the pictures displayed and the respective actual products. XYZ in its unconditional discretion, may deliver a similar/alike/alternate product for reasons or constraints beyond its control. While we try to accurately reproduce colors, there may be minor variations in color due to photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. We firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We wish to clarify and ascertain that every customer who orders any product from XYZ is aware of this genuine problem. The return of purchased products is only possible subject to the point that you inform your decision to us by e-mail within 24 hours of receipt of goods. The intimation should also be followed by a return / dispatch of the purchased goods within 24 hours from the time of receipt of products. You cannot return the goods on the grounds of color choice or handwork for any product, as once you order the product on the site you voluntarily confirm to its color and handwork details. You are not entitled to return the products over the issue of price or shipment cost as you are already confirming to them when finalizing the order. An amount of 10% or 25US$ whichever is more will be deducted from the purchase price. The cost of returning the products by express mail has to be borne by the customer. The products have to be returned in original packaging. Used products are not eligible for a return. Money will be returned back once we have received the products in intact position (without any wear and tear / damage). We regret that our policy forbids return of any item which has been customized / modified as per your requirement. In case of any other inquiry you can email us.
Terms Of
2. We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.
3. All credit card payments must be authorized online. In the event of non-authorization of any credit card, we are not responsible for all or part failure or non-acceptance and non-authorization of such credit cards.
4. VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.
5. Customers must provide up to 4 weeks for processing and delivery of orders. In the event of any order that cannot be processed within 4 weeks, XYZ will inform the customer at the earliest.
6. All products offered are subject to availability at the time of placing your order.
7. Designs and prices are subject to change without notice.
8. Shipping charges are applicable as per the customer's / destination country.
9. We take every good care to ship the orders in good condition and properly packed. However, the package may be damaged due to delivery procedure and custom procedure at the destination country and we will not be responsible for the same.
Color Disclaimer
XYZ firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. All color options offered on the net are an exercise to provide our customers with the maximum available choice. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A slight variation in the shade selected by you is considered as a normal practice as these products have a tendency to reflect different shades of a color during photography and on your monitor.. We wish to clarify and ascertain that every customer who orders any product from XYZ is aware of this genuine problem.
Disclaimer
By using XYZ the user unconditionally accepts the terms and conditions of use as given here. Before placing an order, you must carefully read all the products information, services and policy etc. displayed in relevant sections and in case you still have any inquiry you should contact us before you make any purchases. We are not responsible for the contents of any linked sites. We do not endorse the companies or products to which it links. Your access to any of these third party sites is done entirely at your own risk. We will not be liable for any loss of data, loss/profits or any damages under any circumstances what so ever including any circumlocutory, special, subsidiary, indirect, consequential or other damages that result from the use of or inability to use the products/services offered at XYZ. In no circumstances / event shall www.xyz.com be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to www.xyz.com for any specific product or service. Availability and prices of items can change without prior notice. Any prices displayed on www.xyz.com may not be indicative of the actual selling prices in any particular area. www.xyz.com is not responsible for any typographical or photographic errors/shortcomings. Apart from any or all of the aforesaid Terms, Conditions & Disclaimers, FAQ or anywhere else in the site, any refund or payment by www.xyz.com to the user (or anybody acting on his behalf for any reason whatsoever) shall not become a waiver of any or all of the terms and conditions made and shall not become a precedent for similar actions/claims in future or confer any rights on the applicant. All such refunds or payments, if any when made, shall be subjected to a deduction of 10% of the product price or $25 whichever is higher on account of Bank charges and other processing overheads.
Limitation of Liability:
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall www.xyz.com or any of its employees, owner, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the www.xyz.com Web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction. In no event will www.xyz.com be liable for any damages for the use of this site at any point of time.
We XYZ are a seperate entity / firm / company and in case of any clarifications you are advised to contact us Directly by email / Telephone..etc.
In case of any doubts users may seek clarifications from XYZ through Email and should refrain from using any service/place order before clearling all the doubts. by a a written clarification about the same. Users of www.xyz.com are supposed to have thoroughly read and understood all the terms and conditions mentioned herein. The user are considered to have unconditionally agreed, approved, understood and accepted all the terms, conditions, procedures, risks and consequences of using the products/services at www.xyz.com And they cannot, at any time, claim ignorance of any or all of them. All relationship of any user whosesoever situated is governed by and in accordance with the laws of
